Your rights to return goods are protected under the EU Distance Selling Directive.

Returns: Get Logo’d will endeavour to deliver customer orders in accordance with their requirements. However, there may be occasions when errors occur and Get Logo’d will rectify any confirmed and agreed shortfalls or errors, at their expense. This will be deemed as full and final settlement and no further compensation will be considered. Get Logo’d rely on the customer to provide correct size, quantity, and print details. Therefore, all orders should be confirmed via post, email or fax. Orders placed by telephone and not confirmed as above will be entirely at the customer’s risk. Get Logo’d are unable to take responsibility for non-confirmed incorrect orders. Personalised products are non-returnable.

Products that have not been personalised may be returned with the label, in their original packaging. Should you need to return items for any reason, please contact our helpline on 01244 816 955 within 7 days of receipt of order for a returns number. Please be aware that it is the responsibility of the customer to return the goods to us, at there own cost.  We recommend any returns are sent via recorded delivery.  We can not refund/exchange items that are lost in the post.  Any goods returned should be in saleable condition.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

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